At Dhaaga Dhaatu , we take special care to ensure your orders reach you safely. Shipping Partner: Orders are dispatched through our trusted local courier service. Order Processing: Orders are carefully packed and handed over to the courier for dispatch. Delivery Time:Â Delivery timelines may vary depending on your location and courier service. Tracking Updates: Tracking details will be shared with you whenever available. Delivery Support: For any delivery-related queries, please contact us through WhatsApp or our website.
We appreciate your trust in Dhaaga Dhaatu and look forward to bringing beautiful sarees and jewellery to your doorstep.
Return and Refund Policy
At Dhaaga Dhaatu, we take great care to ensure that you receive the products you order in perfect condition. Returns are accepted only under the following conditions: Damaged Product: If the product received has manufacturing defect. Wrong Product Delivered: If you receive a product different from the one you ordered.
Return Conditions
Please report any damage or incorrect product within 48 hours of delivery.
Customers must share clear unboxing video as proof of the issue.
The product must be unused and returned with its original packaging.
Once the issue is verified, we will arrange a replacement or refund, as applicable.
No Returns or Exchanges: We do not accept returns or exchanges for change of mind, colour preferences, or any other reason apart from a damaged product or an incorrect product delivered.
Order Cancellation
Orders cannot be cancelled once they have been dispatched. For return or refund assistance, please contact us through our official mail id- dhaagadhaatu@gmail.com Or on WhatsApp. Thank you for shopping with Dhaaga Dhaatu. We appreciate your trust and support!|